With over seven years of experience in the solar industry, Maggie is the go-to expert for all things customer support. Whether it’s assisting customers with their solar or battery monitoring apps, troubleshooting technical and non-technical issues, or managing warranty claims, there’s not much Maggie doesn’t know about the many brands and systems in the market. And if she doesn’t have the answer? You can bet she knows exactly who to call to get it.
Beyond customer support, Maggie plays a crucial role in ensuring our installations run seamlessly. She manages install scheduling, conducts SAPN capability testing to verify that every system is functioning effectively, and liaises with electricity retailers to coordinate meter changes. Once everything is in place, she ensures customers receive their completion documentation, making their transition to solar as smooth and hassle-free as possible.
Maggie is a true customer experience superstar, keeping everything running like clockwork and ensuring every customer feels supported long after their system is installed.
