Privacy Policy

What Personal Information We Collect

We may collect personal information including, but not limited to:
- Full name
- Address
- Email address
- Phone number
- Property and energy usage details
- Payment or billing information
- Any communications you have with us
We may also collect non-personally identifiable information such as browsing activity on our website.

Why We Collect Your Information

We collect your information to:
- Provide and install solar energy products and services
- Send quotes, invoices, and service updates
- Respond to enquiries and provide customer support
- Improve our website and customer experience
- Meet legal and regulatory obligations
- Conduct marketing, promotions, or surveys (you can opt out anytime)

Storage and Security

We store personal information in both electronic and physical formats. We take reasonable steps to protect it from misuse, loss, unauthorized access, modification, or disclosure. These steps include password protection, encryption, secure servers, and access control.

Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior, improve performance, and tailor content. You can disable cookies in your browser settings if you prefer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on our website with the updated effective date.

How We Collect Your Information

We collect personal information through:
- Online forms and web enquiries
- Phone or email communications
- Direct interactions or meetings
- Third-party lead providers (with your consent)
- Cookies and website analytics tools

Disclosure of Personal Information

We may disclose your personal information to:
- Our employees, contractors, and service providers (such as installers or finance partners)
- Government authorities and regulators (as required by law)
- Third-party analytics or marketing platforms (for limited usage, such as retargeting ads)
We will not sell or rent your personal information to any third party.

Access and Correction

You may request access to the personal information we hold about you, and you may ask us to correct it if it is inaccurate, outdated, or incomplete. To make a request, please contact us using the details provided below.

Overseas Disclosure

We do not generally disclose your personal information to overseas recipients unless it is necessary for our services and you have provided consent, or we are legally required to do so.

Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact us:
Unified Solar Solutions Pty Ltd
Phone: 1300 097 157
Email: admin@unifiedsolarsolutions.com.au